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Terms and Conditions

Privilege Card Terms & Conditions 

To take advantage of any Boundary Mill Stores Privilege Club member offers and/or incentives at selected periods the Boundary Mill Stores Privilege Club member must present their Privilege Club promotional invitation/ email or gold card in store at the time of purchase and /or redemption. Privilege Club card offers and incentives will not be applied retrospectively if the cardholder does not present their Privilege Club promotional invitation/ email or gold card at the time of purchase and/or redemption. Further 10% discount off the last marked price and incentives apply to Privilege Club members only upon production of their Privilege Club promotional invitation/email or gold card during selected promotional periods. Further 10% discount off the last marked price offer applies to participating brands and products only for a limited time. Further 10% discount off the last marked price offer available in M&S Colne for advertised days of selected promotional periods. Further 10% discount offer is not available in BB’s Coffee Shops and Bumbellini’s Pizzeria Colne or Bannisters Restaurant Colne. Further 10% discount offer excludes the purchase of gift vouchers. Boundary Mill Stores may terminate the Privilege Club member scheme and/or refuse to issue a Boundary Mill Stores Privilege Club card and/or withdraw or cancel any Boundary Mill Stores Privilege Club memberships at any time. Boundary Mill Stores reserve the right to amend these terms and conditions from time to time and to add, remove or amend any offers or incentives made available to Privilege Club members. Any amendments to these terms and conditions will be made available to view via the Boundary Mill Stores website boundaryoutlet.com

Privilege Club members wishing to report a lost or stolen card, contact: 01282 856200 or email reception@boundarymill.co.uk Privilege Club members wishing to amend their details can: 

  • Amend their options within the “Privilege Club” section of “Remove Address” on the Website, boundaryoutlet.com 
  • email us at reception@boundarymill.co.uk
  • call us on 01282 856200 
  • write to us at Boundary Mill Stores, Vivary Way, Colne, Lancashire, BB8 9NW 

Privilege Club members wishing to no longer receive postal and/or email marketing information from us can: 

  • Amend their options within the “Privilege Club” section of “Amend Details” on the Website, boundaryoutlet.com 
  • email us at reception@boundarymill.co.uk 
  • call us on 01282 856200 
  • write to us at Boundary Mill Stores, Vivary Way, Colne, Lancashire, BB8 9NW 
  • click on the “unsubscribe” link on the bottom of any of our emails to opt out of email communications only. 

We will delete or anonymise any information that is stored by us (or by any third party who processes the data on our behalf). Please note that customers may continue to receive communications for a short period after changing their preferences while our systems are fully updated.   

Catering Offers Terms & Conditions 

Privilege Club Free Tea or Filter Coffee Offer 

  • Available to Boundary Mill Stores Privilege Club members only on presentation of your free tea or filter coffee promotional voucher/card in store. 
  • Free tea or filter coffee is only available on dates shown on promotional voucher/card. 
  • One regular tea or filter coffee for you and a friend per promotional voucher/card. 
  • Offer excludes specialty teas, barista coffee, milk, flavoured and soft drinks. 
  • Offer not available in Bannisters Restaurant, Bumbellini’s Pizzeria or Bannys British Kitchen Colne. 
  • Privilege Club promotional voucher/card will be scored once the offer has been redeemed * 

Privilege Club Free Cake & Tea or Filter Coffee Offer 

  • Available to Boundary Mill Stores Privilege Club members only on presentation of your free cake and a hot drink promotional voucher/card in store. 
  • Free cake and a hot drink is only available on dates shown on promotional voucher/card. 
  • One piece of cake and a regular tea or filter coffee for you and a friend per promotional voucher/card. 
  • Customers can choose from promotional cakes only. Choice includes Victoria sponge, chocolate or lemon drizzle cake. 
  • Subject to availability and change. 
  • Gluten free cake option available on request. 
  • Offer excludes specialty teas, barista coffee, milk, flavoured and soft drinks. 
  • Offer not available in Bannisters Restaurant, Bumbellini’s Pizzeria or Bannys British Kitchen Colne. 
  • Privilege Club promotional voucher/card will be scored once the offer has been redeemed * 

Privilege Club Free Cake Offer 

  • Available to Boundary Mill Stores Privilege Club members only on presentation of your free cake promotional voucher/card in store. 
  • Free cake is only available on dates shown on promotional voucher/card. 
  • One piece of cake for you and a friend per promotional voucher/card. 
  • Customers can choose from promotional cakes only. Choice includes Victoria sponge, chocolate or lemon drizzle cake. 
  • Gluten free cake option available on request. 
  • Offer not available in Bannisters Restaurant, Bumbellini’s Pizzeria or Bannys British Kitchen Colne. 
  • Privilege Club promotional voucher/card will be scored or retained once the offer has been redeemed * 

Privilege Club Free/Complimentary Cheese & Wine Offer 

  • Available to Boundary Mill Stores Privilege Club members only on presentation of your free cheese & wine promotional voucher/card in store. 
  • Free cheese and wine is only available on dates shown on promotional voucher/card. 
  • One free cheese plate and glass of wine for you and a friend per promotional voucher/card. 
  • Offer not available in Bannisters Restaurant, Bumbellini’s Pizzeria or Bannys British Kitchen Colne. 
  • Privilege Club promotional voucher/card will be scored once the offer has been redeemed 
  • Mulled wine served to persons 18 years and over *

Privilege Club Free Mince Pie & Mulled Wine Offer 

  • Available to Boundary Mill Stores Privilege Club members only on presentation of your free mince pie & mulled wine promotional voucher/card/email in store. 
  • Free mince pie & mulled wine is only available on dates shown on promotional voucher/card/email. 
  • One free mince pie & glass of mulled wine for you and a friend per promotional voucher/card/email. 
  • Offer not available in Bannisters Restaurant, Bumbellini’s Pizzeria or Bannys British Kitchen Colne.
  • Privilege Club promotional voucher/card will be scored once the offer has been redeemed. 
  • A none alcoholic alternative will be available on request. 
  • Mulled wine served to persons 18 years and over * 

Rise & Dine Croissant, Tea or Filter Coffee 

  • Available Sundays between 10am – 11am only. 
  • Offer entitles one free croissant per customer (Including one butter and jam portion). 
  • Offer entitles one free tea or filter coffee per customer. 
  • Offer not available in Bannisters Restaurant, Bumbellini’s Pizzeria or Bannys British Kitchen Colne. 
  • Offer excludes specialty teas, barista coffee, milk, flavoured and soft drinks * 

Banny’s 10% Off Your Food Bill 

  • Available between dates stated on voucher/invitation 
  • Only available at Boundary Mill Colne 
  • Drinks not included * 

Bumbellini’s 10% Off Your Food Bill 

  • Available between dates stated on voucher/invitation 
  • Only available at Boundary Mill Colne 
  • Drinks not included * 
  • Bumbellini’s 20% Off Your Food Bill Promotion 
  • Cannot be used in conjunction with any other offer 
  • Only available at Boundary Mill Colne 
  • Drinks not included * 

* Voucher can only be used once. Photocopies are not valid. Lost vouchers cannot be replaced. Excludes Boundary Mill Stores employees. Offers are subject to availability. We reserve the right to cancel vouchers should we have reason to believe these terms & conditions have not been respected.   

Gift Voucher Terms & Conditions 

Boundary Mill Stores gift vouchers can be exchanged for goods in all Boundary Mill stores with the exception of Next Outlet (Colne), and BB’s Coffee Shops. Further 10% off discount with Privilege Club offer excludes the purchase of gift vouchers. M&S Outlet Colne accept both M&S and Boundary Mill gift vouchers. Boundary Mill Stores gift vouchers cannot be redeemed for cash.   

Boundary Mill Stores gift vouchers can only be exchanged for goods of equal value, or as part payment for goods of a higher value than its face value. Change will not be given if it is exchanged for goods less than its face value. For any merchandise purchase paid by vouchers, where the transaction value is less than the face value of the voucher, cash change of up to and including £0.99 will be provided. Any excess change requirements will be paid in new vouchers. The refund of all merchandise purchased using vouchers will be paid in new vouchers. This does not affect your statutory rights. Boundary Mill Stores gift vouchers are not redeemable for cash   

Competitions, Prize Draws & Social Media 

By participating, entrants confirm they have read, understood and agree to be bound by these terms and conditions. All prize winners will be notified within 7 days of the prize draw/competition closing. We reserve the right to request proof of a prize winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a prize winner cannot provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another prize winner. We reserve in all cases the right to replace the stated prizes with prizes that we consider to be of broadly equivalent value. We offer no cash alternative for non-cash prizes and prize winners must accept prizes in the form offered. Prizes cannot be returned or exchanged. Winners are selected at random. Boundary Mill Stores employees and concession partners cannot enter. Boundary Mill Stores employees and concession partner’s family members cannot enter. Only one entry per person will be counted. All Facebook promotions are no way sponsored, endorsed or administered by or associated with Facebook.   

Competition Winner’s Vouchers issued can only be redeemed once. Voucher cannot be exchanged for cash, Boundary Mill Stores Gift Vouchers or alternative goods – Nor can the redeemed prize be refunded. Photocopies are not valid. Lost vouchers cannot be replaced. Vouchers must be used to redeem the competition prize before the ‘Valid Until’ date shown. Unclaimed Prizes All prizes must be claimed within fourteen (14) days of our notification of winning unless otherwise stated. We reserve the right to award prizes unclaimed after this period to alternative prize winners or not to award them at all. Age Restrictions All competition entrants must be eighteen (18) years or older.   

Returns Policy 

Goods may be exchanged or returned within 1 month of purchase, with proof of receipt. The following items can only be returned providing it is in original condition (including the packaging where it forms part of the goods) and for hygiene or safety reasons have not been worn, opened, assembled or used and any seals on the product remain unbroken: cosmetics, hats, hosiery, lingerie, men’s underwear, swimwear, personal grooming products, duvets, pillows and mattress & pillow protectors. This does not affect your statutory rights.   

 Last updated 07/01/19 

Boundary Outlet Colne – Launch Terms

Gift With Purchase

Gift with purchase offers are available whilst stocks last and we reserve the right to withdraw the offer at any time.
No alternative product is offered and there is no cash alternative.
The offer applies to purchases from Boundary Outlet Colne. The Offers cannot be used for purchases with any other retailer.
If you return your purchase for whatever reason, the offer will cease to apply. You must therefore return your gift with purchase.
Nothing in these terms and conditions shall affect your statutory rights.
The Offer shall be governed in accordance with the laws of England and Wales.

Prize Draw Voucher Additional Terms

By participating, entrants confirm they have read, understood and agree to be bound by these terms and conditions. All prize winners will be notified by the 22nd Nov.
The information received will not be used for any marketing purposes and all data will be destroyed within 1 month after the winner has been selected.
We reserve the right to request proof of a prize winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill or similar. In the event that a prize winner cannot provide us with proof of identity reasonably acceptable to us, we may withdraw the prize and select another prize winner.
In the event that a prize winner cannot be contacted after 3 attempts, we may select another prize winner.
We reserve in all cases the right to replace the stated prizes with prizes that we consider to be of broadly equivalent value.
We offer no cash alternative for non-cash prizes and prize winners must accept prizes in the form offered.
Prizes cannot be returned or exchanged.
Winners are selected at random.
Boundary Outlet employees and concession partners cannot enter. Boundary Outlet employees and concession partner’s family members cannot enter.
Only one entry per person will be counted.
Voucher competition additional terms
Competition Winner’s Vouchers issued can only be redeemed once.
Voucher cannot be exchanged for cash, Boundary Outlet Gift Vouchers or alternative goods – Nor can the redeemed prize be refunded.
Photocopies are not valid.
Lost vouchers cannot be replaced
Vouchers must be used to redeem the competition prize before the ‘Valid Until’ date shown.
Unclaimed Prizes All prizes must be claimed within fourteen (14) days of our notification of winning unless otherwise stated.
We reserve the right to award prizes unclaimed after this period to alternative prize winners or not to award them at all.
All competition entrants must be eighteen (18) years or older.

Competition ends 30th November 2019

Win Pavers Shoes for a year – Terms & Conditions

The winner of the prize draw will be able to select up to twelve pairs of shoes from Pavers at Boundary Outlet Colne not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable only at Boundary Outlet, Vivary Way, Colne, Lancashire, BB89NW. No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner. The prize is as stated and non-transferable, there is no cash alternative. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party. The promoter of this competition is Boundary Outlet Colne.

Download the Privilege Family App

Download the free Boundary Privilege Family app to receive offers and brand updates on the go, plus always have your card to hand on your phone ready to show in store.
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