Of course, the safety of our customers and co-workers remains the highest priority so we have been working hard to welcome you back safely. We’ve introduced new measures so you can enjoy a safe and comfortable shopping experience.
Please see the Visit Us section of the website for updated opening hours.
Hand Sanitising Stations
Please use the hand sanitising stations placed around our stores
Our stores and restrooms are regularly cleaned throughout the day
Keep a safe distance of at least 2 metres or 6.5ft.
From July 24th all customers visiting our stores must wear a face covering unless exempt.
Our catering facilities are now open. Please visit the Cafes & restaurants section of the website to find out more.
Card payments are preferred
Please be patient if there are queues at the tills and catering areas and follow the direction of our staff at all times
Customer toilets and baby changing facilities will be open in the store and regularly cleaned throughout the day
There is a safe maximum number of customers allowed in our stores at one time
Returns & Refunds – Boundary stores will honour the standard returns period for any items bought within the last 28 days (since Monday 24th February 2020) once our stores re-open on 15th June. This means that if you have an item you want to return and bought it on or after Monday 24th February, but have not been able to get to your store before they closed we will still accept the item with your receipt, for a period of 28 days. All other usual terms and conditions apply.
Customer toilets and baby changing facilities – will be open in the store.
Family groups – Families and groups are able to shop in store however must follow the Government guidelines and remain socially distant from one another at all times.